Updated on December 14, 2025
Updated on December 14, 2025
Privacy policy
At Time Assign, your privacy is critically important to us. We understand that as a tool for System Integrators, you are trusting us with sensitive project financials and client data. This Privacy Policy explains how we collect, use, and protect that information.
At Time Assign, your privacy is critically important to us. We understand that as a tool for System Integrators, you are trusting us with sensitive project financials and client data. This Privacy Policy explains how we collect, use, and protect that information.
Information we collect
We collect the following information when you use Time Assign:
Account Information: Personal details such as your name, email address, company name, and password (stored via secure authentication providers).
Project & Financial Data: Information you input regarding project budgets, employee cost rates, billable rates, and expenses.
Client Data: Names, contact information, and specific project details of your clients that you input into the system for invoicing purposes.
Usage Data: Time logs, job descriptions, and expense entries.
Device and Log Information: IP address, browser type, operating system, and timestamp data to monitor system performance and security.
Payment Information: If you subscribe to a paid plan, our third-party payment processor collects your billing address and credit card information. We do not store your full credit card details on our servers.
We collect the following information when you use Time Assign:
Account Information: Personal details such as your name, email address, company name, and password (stored via secure authentication providers).
Project & Financial Data: Information you input regarding project budgets, employee cost rates, billable rates, and expenses.
Client Data: Names, contact information, and specific project details of your clients that you input into the system for invoicing purposes.
Usage Data: Time logs, job descriptions, and expense entries.
Device and Log Information: IP address, browser type, operating system, and timestamp data to monitor system performance and security.
Payment Information: If you subscribe to a paid plan, our third-party payment processor collects your billing address and credit card information. We do not store your full credit card details on our servers.
How we use your information
We use your information strictly to provide and improve our services:
A. Service Delivery and Operation
Invoicing: We use your collected time, expenses, and client details to generate invoices on your behalf.
Project Management: We process budgets and time entries to track progress against limits, ensuring you can monitor the health of active projects.
Profitability Analysis: We use the employee costs and billable rates you provide to calculate internal costs versus billable revenue. Note: We treat your cost/rate data as proprietary business intelligence; it is processed solely to display your dashboard and is never shared with other users or third parties for marketing purposes.
B. Analytics and Reporting
Performance Insights: We aggregate your data to generate the visual reports and feedback dashboards you see within the application (e.g., burn rates, project velocity).
Business Intelligence: We provide historical comparisons and financial summaries to help you make informed decisions about future project estimations.
C. Account Administration and Support
Customer Support: We may access limited views of your data (upon your request) to assist in troubleshooting technical issues, such as invoice generation errors.
Communication: We use your email to send transactional messages, such as subscription confirmations, feature updates, or security alerts.
D. Security and Improvements
System Integrity: We use usage patterns to identify bugs, monitor system performance, and prevent fraudulent activity or abuse.
We use your information strictly to provide and improve our services:
A. Service Delivery and Operation
Invoicing: We use your collected time, expenses, and client details to generate invoices on your behalf.
Project Management: We process budgets and time entries to track progress against limits, ensuring you can monitor the health of active projects.
Profitability Analysis: We use the employee costs and billable rates you provide to calculate internal costs versus billable revenue. Note: We treat your cost/rate data as proprietary business intelligence; it is processed solely to display your dashboard and is never shared with other users or third parties for marketing purposes.
B. Analytics and Reporting
Performance Insights: We aggregate your data to generate the visual reports and feedback dashboards you see within the application (e.g., burn rates, project velocity).
Business Intelligence: We provide historical comparisons and financial summaries to help you make informed decisions about future project estimations.
C. Account Administration and Support
Customer Support: We may access limited views of your data (upon your request) to assist in troubleshooting technical issues, such as invoice generation errors.
Communication: We use your email to send transactional messages, such as subscription confirmations, feature updates, or security alerts.
D. Security and Improvements
System Integrity: We use usage patterns to identify bugs, monitor system performance, and prevent fraudulent activity or abuse.
How we share your information
We do not sell your data. We do not share your proprietary pricing models or client lists. We only share data with:
Service Providers: Trusted third-party vendors who assist in operating our services (e.g., cloud hosting providers like Supabase, payment processors like Stripe, and email delivery services). These partners are contractually obligated to protect your data.
Legal Compliance: Law enforcement or regulatory bodies if required by law (e.g., a subpoena or court order).
Business Transfers: If Time Assign is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We do not sell your data. We do not share your proprietary pricing models or client lists. We only share data with:
Service Providers: Trusted third-party vendors who assist in operating our services (e.g., cloud hosting providers like Supabase, payment processors like Stripe, and email delivery services). These partners are contractually obligated to protect your data.
Legal Compliance: Law enforcement or regulatory bodies if required by law (e.g., a subpoena or court order).
Business Transfers: If Time Assign is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data security
We prioritize the security of your financial and project data. We use:
End-to-End Encryption: Data is encrypted in transit (using SSL/TLS) and at rest.
Access Controls: Strict internal protocols ensure only authorized personnel have access to system diagnostics.
Secure Infrastructure: We rely on industry-standard cloud providers with robust security certifications.
We prioritize the security of your financial and project data. We use:
End-to-End Encryption: Data is encrypted in transit (using SSL/TLS) and at rest.
Access Controls: Strict internal protocols ensure only authorized personnel have access to system diagnostics.
Secure Infrastructure: We rely on industry-standard cloud providers with robust security certifications.
Your rights
Depending on your location, you may have the right to:
Access: Request a copy of the personal data we hold about you.
Correction: Update or correct inaccuracies in your data.
Deletion: Request deletion of your account and associated data (subject to legal retention requirements).
Export: Export your project and time data in a standard format (CSV).
To exercise these rights, please contact us at support@timeassign.app.
Depending on your location, you may have the right to:
Access: Request a copy of the personal data we hold about you.
Correction: Update or correct inaccuracies in your data.
Deletion: Request deletion of your account and associated data (subject to legal retention requirements).
Export: Export your project and time data in a standard format (CSV).
To exercise these rights, please contact us at support@timeassign.app.
Data Retention
We retain your personal and project data for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes (such as tax compliance).
We retain your personal and project data for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes (such as tax compliance).
Changes to this policy
We may update this policy to reflect changes in our services or relevant laws. If we make material changes, we will notify you via email or a prominent notice within the app.
We may update this policy to reflect changes in our services or relevant laws. If we make material changes, we will notify you via email or a prominent notice within the app.
Contact us
If you have questions or concerns about this policy or how we handle your data, please email us at support@timeassign.app.
If you have questions or concerns about this policy or how we handle your data, please email us at support@timeassign.app.